Who we are

AMS Admin Services Limited is the data controller for the purposes of UK data protection law.

You can contact us at info@amsadminservices.co.uk or +44 0208 144 6354.

What information we collect

• Information you provide, such as your name, email address, phone number, business details, and the contents of enquiries or forms.
• Website usage information, such as pages visited and approximate location, which may be collected via cookies or similar technologies.
• Communication records, including emails and messages you send to us.

How we use your information

• To respond to enquiries and provide information about our services.
• To arrange consultations and deliver services you request.
• To operate, secure, and improve our website.
• To meet legal and regulatory obligations.

Lawful bases for processing (UK GDPR)

We process personal data when it is necessary for one or more of the following lawful bases:

• Contract: to take steps at your request or to perform a contract with you.
• Legitimate interests: to run our business, respond to enquiries, and improve our services (balanced against your rights).
• Legal obligation: to comply with applicable laws and regulations.
• Consent: where we ask for it (for example, certain cookies).

Cookies

We may use cookies and similar technologies to help the website function, understand how visitors use the site, and improve performance. You can control cookies through your browser settings. If we use analytics or marketing cookies, we will only do so where required by law (for example, with consent).

Sharing your information

We may share personal data with service providers who help us run our business (for example, email, hosting, analytics, and form processing). We only share what is necessary and require appropriate safeguards. We may also disclose information where required by law.

International transfers

If we use suppliers that process data outside the UK, we will ensure appropriate safeguards are in place (such as adequacy regulations or approved contractual clauses).

How long we keep your information

We keep personal data only for as long as necessary for the purposes set out in this policy, including to meet legal, accounting, or regulatory requirements. Retention periods vary depending on the type of data and why we hold it.

Your rights

Subject to certain conditions, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data.
• Object to, or request restriction of, processing.
• Request data portability.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details above.

Complaints

If you have concerns about how we handle your personal data, please contact us first and we’ll do our best to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.